0800 4357 786

Free from mobiles & landlines

FFWT 0800 National HELPLINE


If you are feeling like you are walking on Egg Shells then that is called domestic abuse/violence.


0800 4357 786
0800 HELP 786
9.30am till 4.00pm
During Weekdays

Head Office:
09 276 1785
021 435 786

Physical Address:
269 Great South Road,
Otahuhu, Auckland,
New Zealand

Office Timings:

9.00am till 5.00pm
During Weekdays

If you or someone you know is suffering from domestic violence and is in need for support and advice please call our toll free National Helpline (0800HELP786/08004357786) during Weekdays from 9.00am till 4.00pm. If your or you children’s life is in danger IMMEDIATELY call Police on 111.

What FFWT 0800 National Helpline Does:

A National Helpline:

We are running a confidential Helpline (Privacy Act 1993) on a National level and would be able to provide support and advice to the clients all over New Zealand. Although we are having our physical office in Auckland for now and we can provide direct support in Auckland as well but for the clients in other areas of New Zealand, we can provide information and advice over the phone along with free telephone counselling and also can connect or refer them to the appropriate service providers from here (Auckland).

Multilingual Helpline:

Our toll free Helpline is not only NATIONAL but is Multilingual as well. We would be able to talk to you in your own language (as per the availability of the interpreters, in a variety of languages such as Urdu, Punjabi, Hindi, etc) if you do not feel confident in speaking in English and want some support and advice.

Immediate Information/Advice/Support:

If you or someone you know is suffering from domestic violence then you can call us on our toll free helpline for information and advice. We would be able to connect you to the appropriate service providers if in case we would not be in a position to directly provide you that service such as if you are outside of Auckland. Otherwise we might take an intake interview over the phone as per Privacy Policy 1993. See our Privacy Policy or do other interventions to support you or your friend. In case of life threatening situation, please call Police on 111.

Confidential & Free Telephone Counselling Service:

If you are suffering from domestic violence and feeling confused, you can call our toll free helpline and you would be in touch with a trained lady telephone counsellor to support and advice you but we might not be able to take very long telephonic conversations depending on the load on our phone lines.


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